Frequently Asked Questions

Are your products brand new?

We only sell brand-new Chromebooks in this store.

Do you have a physical store?

We operate 100% online but can deliver in any part of the Philippines. Our office is located in Carmona, Cavite, Philippines.

How long is the shipping time?

We can schedule the delivery as soon as payment is settled for on-hand units. For pre-orders, the estimated delivery time is 3-4 weeks.

What is your warranty policy?

You can check our warranty policy here.

What are your terms of payment?

For units on-hand: full-payment before delivery. We can also do cash-on-pick (COP) at specified meet-up locations.

For pre-orders: 50% downpayment; 50% before delivery.

What are the payment options?

We accept payments via BDO, BPI, Unionbank, GCash, PayMaya, and GoTyme.

We also accept credit card payments via PayPal (service fee may apply).

What are other ways to contact you?

Messenger (preferred)
Email: mail[at]chromebookstoreph.com
Viber/Telegram: +639686036933