Warranty Information

Basic warranty

We offer a 30-day warranty upon purchase. We will replace Chromebooks with factory induced defects.

A 12-month service warranty will take effect after the 30-day replacement window expires. Chromebooks are no longer replaceable. But we will shoulder the labor fee for any manufacturer-related repairs.

Extended warranty

We offer a premium replacement warranty extension for 12-months. You can buy it here.

What isn’t covered

We do not cover theft, accidental damage, or breakage caused by the owner. We also do not cover softwares, and compromised or loss of data.

What will void my warranty?

Tampering and improper use of the unit will void the warranty. Please use your Chromebooks responsibly.

Additional note:

We have the right to screen and investigate whether a Chromebook is warrantable or not.